Privacy Policy

Thank you for visiting encompassible.com.au. We respect and protect the privacy of our users. This privacy policy tells you how we collect and use information.

This online service is bound by the provisions of the Privacy Act 1988 (Cth), including the Australian Privacy Principles.

If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number. There are many aspects of the site which can be viewed without providing personal information, however, for access to the contact form and our program forms you are required to submit personally identifiable information. 

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Encompassible takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Encompassible reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information. 

To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it. You may be required to put your request in writing for security reasons. Encompassible reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Encompassible welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.